Support
Contact information, frequently asked questions,
and product manuals
We are here to help
Contact our support team through call, email, or by filling out a form.
Monday - Friday
8:00 AM - 5:00 PM EST
8:00 AM - 5:00 PM EST
Contact form
Frequently asked questions (FAQ)
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product manuals
Download our product's instruction manuals in PDF format.
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Join our exclusive network of authorized dealers and share the Hypnotik lighting experience with new customers everyday.
